Fare & Fleet - Privacy Policy

In short

• The game has no ads, no analytics of our own and no in-app purchases in this version.
• You do not need an account. Your game is saved on your own device.
• We receive data only when you press SEND REPORT in OPTIONS → REPORT A PROBLEM.

Who we are

"Fare & Fleet" is published by Dir Studio ("we", "us"). You can reach us at support@dirstudio.app.

What stays on your device

Your company, vehicles, drivers, orders, money and settings (such as language and look) are saved in a file on your device. We do not receive this file. Playing as a guest needs no personal information.

You can delete your saved game at any time with OPTIONS → NEW GAME, or by uninstalling the game.

What we receive when you send a problem report

The report is sent only when you press SEND REPORT. It contains:

• the text you wrote (up to 1000 characters). Please do not write anything private in it. If you would like an answer, you may add your e-mail address, but you do not have to;
• the game version, the platform and the device model, the operating system version, the screen size and the languages of the system and of the game;
• a few numbers about your company (cash, level, orders, a list of your vehicles with their state);
• the latest warnings and error messages of the game.

The report does not contain your name, a password, your contacts, your location or advertising identifiers.

If sending directly does not work, the game can open your mail app with the report filled in. Then you decide whether to send it.

How we use it, and for how long

We use a report only to understand and fix the problem and to improve the game. The legal basis is our legitimate interest in keeping the game working (and, where you wrote to us for an answer, your request). We keep reports for as long as they are needed for that, normally not longer than 12 months. If you included your e-mail address and want a report deleted, write to us.

Who else handles data

• Formspree (formspree.io) passes the report on to our mailbox. It processes the report and technical connection data such as the IP address, as described in its own privacy policy.
• Our e-mail providers (a Gmail mailbox and Cloudflare Email Routing for support@dirstudio.app) handle the messages you send us.
• Google Play or the App Store, where you download the game, process your download according to their own policies.
• The game is built with the Unity engine, which may process basic technical data as described in Unity's privacy policy.

We do not sell your data and we do not use it for advertising.

Your rights

Depending on where you live (for example in the European Economic Area), you can ask us for access to the data we hold about you, for correction or deletion, to restrict or object to its use, and you may complain to your national data protection authority. Because a report is not tied to an account, we may need something from your message (such as the e-mail address you used) to find it. Write to support@dirstudio.app.

Children

The game is not directed at children under 13, and we do not knowingly collect data from them. If you believe a child has sent us personal data, write to us and we will delete it.

Changes

If we add online accounts, cloud saves or purchases, we will update this policy before they go live and change the date above.